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Free Worldwide Shipping on KTK Makeup Brushes - Also stocked in New Zealand
WhatsApp +852 5635 6623
International Hair and Makeup Artist
FREE STANDARD SHIPPING WORLDWIDE
Depending on your location it can take from 3 - 15 working days.
There will be no tracking on the Standard World Wide Delivery.
FAST TRACK DELIVERY
SHIPPING TO HONG KONG
Approx delivery time: 1-2 Working Days
$15 HKD Standard Shipping
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SHIPPING TO CHINA
Approx delivery time: 8-9 Working Days
0 - 1kg: $6USD up to $11.73USD
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SHIPPING TO THE UNITED KINGDOM
Approx delivery time: 7-14 Working Days
0 - 1kg: $4.28 up to $14.50USD
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SHIPPING TO SINGAPORE
Approx delivery time: 7-14 Working Days
0 - 600g: Flat Rate $5USD
600g - 1kg: Flat Rate $8USD
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SHIPPING TO GERMANY
Approx delivery time: 7-14 Working Days
0 - 500gms: $8USD
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SHIPPING TO CANADA
Approx delivery time: 7-14 Working Days
0 - 100g: $6USD
200g: $7.50USD
300g - 1kg: $9USD up to $18USD
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SHIPPING TO JAPAN
Approx delivery time: 7-14 Working Days
0 - 500gms: $3.45USD up to $5.50USD
500gms -1kg: up to $8.05USD
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SHIPPING TO NEW ZEALAND
Approx delivery time: 3-5 Working Days
$6.50USD Standard Shipping
SHIPPING TO AUSTRALIA
Approx delivery time: 7-14 Working Days
0 - 1kg: $6.50USD up to $12.50USD
SHIPPING TO THE UNITED STATES
Approx delivery time: 7-14 Working Days
0g - 400g: Flat Rate - $5USD
500g - 1kg: Flat Rate $10USD
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SHIPPING TO SWITZERLAND
Approx delivery time: 7-14 Working Days
0 - 500gms:
SHIPPING TO THAILAND
Approx delivery time: 7-14 Working Days
100g - 300g: Flat Rate - $6USD
400g - 1kg: $7.50 up to $11USD
SHIPPING TO UNITED ARAB EMIRATES (DUBAI)
Approx delivery time: 9-13 Working Days
0 - 1kg: $4.28USD up to $19USD
SHIPPING TO SOUTH KOREA
Approx delivery time: 9-13 Working Days
0 - 1kg: $4USD up to $8USD
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EXPRESS DELIVERY
SHIPPING TO HONG KONG
Approx delivery time: 1-2 Working Days
0 - 1kg: Flat Rate $3USD
1kg - 2kg: Flat Rate $5USD
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SHIPPING TO CHINA
Approx delivery time: 1-14 Working Days
Up to 0.5kg: $18USD
0.5kg - 1kg: $23USD
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SHIPPING TO THE UNITED KINGDOM
Approx delivery time: 2-7 Working Days
Up to 0.5kg: $29USD
0.5kg - 1kg: $31USD
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SHIPPING TO SINGAPORE
Approx delivery time: 2-3 Working Days
Up to 0.5kg: $16USD
0.5kg - 1kg: $19USD
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SHIPPING TO GERMANY
Approx delivery time: 7-14 Working Days
0 - 500gms: $30USD
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SHIPPING TO CANADA
Approx delivery time: 2-9 Working Days
0 - 500g: Flat Rate: $28USD
500g - 1kg: Flat Rate: $34USD
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SHIPPING TO JAPAN
Approx delivery time: 1-9 Working Days
Up to 0.5kg: $19USD
0.5kg - 1kg: $24USD
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SHIPPING TO NEW ZEALAND
Approx delivery time: 2-3 Working Days
Up to 0.5kg: $20USD
0.5kg - 1kg: $27USD
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SHIPPING TO AUSTRALIA
Approx delivery time: 2-3 Working Days
Up to 0.5kg: $20USD
0.5kg - 1kg: $27USD
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SHIPPING TO THE UNITED STATES
Approx delivery time: 2-12 Working Days
Up to 0.5kg: $25USD
0.5kg - 1kg: $34USD
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SHIPPING TO SWITZERLAND
Approx delivery time: 7-14 Working Days
0 - 500gms: $30USD
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SHIPPING TO THAILAND
Approx delivery time: 2-9 Working Days
100g - 500g: Flat Rate: $16.50USD
600g - 1kg: Flat Rate: $19USD
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SHIPPING TO UNITED ARAB EMIRATES (DUBAI)
Approx delivery time: 2-6 Working Days
Up to 0.5kg: $25USD
0.5kg - 1kg: $31USD
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SHIPPING TO UNITED SOUTH KOREA
Approx delivery time: 2-7 Working Days
Up to 0.5kg: $20USD
0.5kg - 1kg: $23USD
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FOR ALL OTHER COUNTRIES WE DO SHIP WORLDWIDE
PLEASE CONTACT: makeup@krystinatekanawa.com to ask for shipping costs to your Country
if you want to upgrade from the Standard Free World Wide Shipping.
HANDLING FEE
Included in the Shipping Price
DELIVERY TIMES
Orders are sourced and dispatched from our Hong Kong address. We aim to dispatch all orders within 48 hours after purchase.
It may take up to 14 working days for your order to be delivered to the stipulated address. Public holidays and Sundays are not including in working delivery days.
Please note shipping times are added to the dispatch time stated. All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note that many countries have specific import restrictions on certain products or materials and it is the responsibility of customers to check local customs regulations before placing an order for shipping outside Hong Kong.
RETURNS
RETURNS AND EXCHANGES
At Krystina Te Kanawa Ltd we've worked tirelessly to create the perfect makeup brushes for our clients, from the novice, makeup enthusiast, to experts.
We take great pride in the quality, the brushes performance and the overall aesthetics of each brush.
As in everyday life everything isn't always going to be smooth sailing and perfect, so if you have been delivered a faulty brush we will do our up
best to provide fast and sincere customer service to make sure you receive what you have invested in through our brushes.
BUYERS PROCESS:
If you are unhappy and there are faults with your brushes please notify makeup@krystinatekanawa.com.
Please state clearly why you are wanting to return the brushes, accompanied by photo proof of any faults.
KTK will only accept returned brushes if the following has occurred:
1. Brush bristle is shedding excessively - (shedding will be very minimal as the synthetic, not animal hair) fibre is
2. The ferrule has come off the handle (this could happen, but only after many years due to the normal practice of washing the brush)
3. Any type of skin reaction to the bristle.
Shipping costs back to Krystina Te Kanawa Limited will be the responsibility of the customer unless the product is faulty.
All items must be sent back within 14 days of delivery, in a perfect sellable condition - unused, and unaltered - (unless faulty)
and packaging must be in the original condition to be eligible for return.
Once the returned items are received, they will undergo a quality control check to ensure the product has not been used.
If goods are eligible for a refund, the refund will be made within 7 days of receipt of the items by Krystina Te Kanawa Limited.
We strongly advise customers to thoroughly check the product when it is received to ensure you are satisfied with the product.
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